“The new Training Centre is fully-equipped with production equipment including device programmers, tape & reel, and pick & place machines for off-site training of customers’ operators and technicians. This prevents down-time on customers’ own equipment and gives greater choice and flexibility.” explained Simon Wells, Customer Support Manager at Adaptsys.
The new facility includes video-conferencing equipment which enables customers to participate in live discussions and training with principals based in the US and Europe. By investing in video-conferencing Adaptsys can provide the highest level of interaction between customers and principals whilst supporting green initiatives to reduce travel and maintain a low carbon footprint.
Adaptsys will provide a range of training programmes including seminars, hands-on workshops and customer-specific training. Customers will also be able to choose to have existing equipment overhauled and refurbished on-site or at Adpatsys’ new headquarters.
The increase in demand, particularly for automated and manual tape and reel machines, is in response the wider use of surface-mount devices and smaller manufacturing batch sizes. By taping smaller quantities of components customers can prevent waste whilst benefiting from the productivity advantage that automated pick and place offers.