Analysis

Keithley keeps customers Satisfied in Semiconductor Industry

1st February 2007
ES Admin
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Keithley Instruments, Inc. has been recognized for outstanding customer satisfaction by VLSI Research Inc, a global leader in providing independent customer evaluations of semiconductor equipment suppliers. VLSI has awarded Keithley a five star rating among Process Diagnostics companies, the highest possible rating for overall customer satisfaction.
The rating is based on a report that measures overall customer satisfaction in the categories of cost of ownership, quality of results, product performance, customer service, technical leadership, and commitment. Keithley is one of only a handful of companies to receive a five star rating for two consecutive years.

VLSI's five star rating recognizes Keithley's ongoing commitment to its customers in the semiconductor industry involved in advanced materials research, device characterization, and production of end-products such as electronic assemblies and wireless communication devices. Keithley is
focused on helping its customers improve their products and processes and reduce their time to market with instrumentation that increases ease-of-use while lowering costs.

Keithley offers a broad line of test and measurement solutions for its customers in the semiconductor industry ranging from parametric test systems to benchtop source and measure instruments. These include the Model 4200-SCS Semiconductor Characterization System for pulse characterization
and reliability testing of semiconductor devices and the Series S600 Parametric Test Systems for a wide range of testing needs in semiconductor fabs and wafer foundries.


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