NetHawk EYE provides reports for all parts of the organization including management, marketing, operation & maintenance, help desk, and engineering. It creates real-time statistics on the network performance and sophisticated applications from network quality overview with KPIs and QoS measurements down to multi-interface call correlation with drilldown functionality. NetHawk EYE flow analysis offers a unique way to locate individual user sessions and create related KPI analysis to measure the Quality of Experience on customer level. NetHawk EYE is extremely scalable; it can be used with very light configurations for small networks up to big database clusters for networks with tens of millions of subscribers. This makes it a monitoring system affordable for all kinds of operators.
NetHawk EYE is targeted to help operators with the following increasingly important and crucial issues:
– End user QoS level, throughput, jitter and latency on the IP application level, SIP functionalities andIN services.
– Increasing IP traffic with VoIP, Mobile TV, web, streaming, gaming, and increased number of ISPs, causing enormous data processing and storage requirements.
– Complex network topologies and functionalities with full or partial IP transport for RAN and Core interfaces, load sharing of MSS/SGSN pools, direct tunneling, multi-vendor network configurations and continuous software upgrades in network elements.
– Global roaming and charging, with charging based on QoS policy and pre/postpaid services.