The ISO 13485 certification validates our continued commitment to quality, said Bud Sundeen, Director of Quality Control at Multi-Tech Systems. The steps we took to implement this quality management system are well worth the value that it brings to our customers.
Multi-Tech’s external and embedded modems, routers and gateways are used in many medical M2M communications applications to transmit patient data from homes or emergency vehicles. Although some of Multi-Tech’s medical device customers require this certification, companies of all types can benefit. By improving internal control and processes, the ISO 13485 system drives quality, performance and speed to market, manages risk, enhances organizational competency and protects a company’s brand. In addition, product traceability is greatly improved in that it is completed to the component level.