“A high degree of responsiveness to customer feedback and steady customer interaction has helped the company develop better services, while gaining a reputation for utmost reliability and trustworthiness.”
“Providing the highest levels of repair and calibration services to all Agilent’s European electronic measurement equipment customers has always been a key focus for us,” said Chris Rennie, general manager for Agilent’s service and support unit for Europe, the Middle East and Africa.
“Our continuous improvements in operational excellence and a recently expanded range of services across Europe have helped drive our customer satisfaction to an all-time high. I am delighted for our whole team to see all their efforts recognized through the Frost & Sullivan 2012 European Calibration Service Leadership Award.”