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Sicap articles

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How can we stop smartphone counterfeiters?

How can we stop smartphone counterfeiters?
When billionaire Alibaba founder Jack Ma wrote in an open letter earlier this year, 'We need to fight counterfeits the same way, we fight drunk driving', his sentiments reflected how bad the global counterfeiting trend has become. Mobile phones are one of the most trafficked goods in the electronics counterfeit market. According to a recent study by OECD, approximately one in five, that is about 19% of mobile handsets sold in the world, are counterfeits and the number has been growing in recent years.
7th November 2017


AI enabler reduces telecom churn

AI enabler reduces telecom churn
Global telecommunication and IoT solution provider, Sicap, is launching the artificial intelligence enabler, Sicap AI Engine, which when combined with TargetMe, Sicap’s customer engagement automation solution, helps mobile operators to predict and reduce customer churn. Customer churn is a major global economic issue in the telecom industry and operators must address it. If not properly managed, churn leads to significant loss of revenue and blocks the growth of all operators.
30th August 2017


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