Each year, the European Award recognizes best-in-class performance of TTI’s suppliers, based on stringent criteria that are closely tracked and monitored throughout the year. All these performance indicators are then added up on a points-based system to determine a winner.
Mirko Junke, Director Product Operations, TTI., commented: “TTI are pleased to present Phoenix Contact with the 2006 European Award for Supplier Excellence, recognizing the significant contribution they have made to our business.”
“Key attributes that contributed to the award include an exceptional sales growth of 37 percent, excellent customer service through timely shipments and quality products, plus a well-focused field sales team.”
More than just a trophy, the awards take into account the significant contributions that suppliers make with respect to the way business is run at TTI, and the level of performance that ultimately can be delivered to customers. These include sales level, growth, turnover, business systems efficiency and implementation, shipping to commit date, customer acceptance of parts and field sales performance.
“The European Award from TTI is an honour that Phoenix Contact takes pride in and demonstrates our commitment to our relationship with TTI by working together to deliver increased market share while providing customers with a best-in-class end-user service experience.” declared Stephan Frigge, Key Account Manager, International Wholesales and Distribution, Phoenix Contact.