Recognising that customers have varied and diverse needs, OIPT’s new Support Agreement packages are based on a ‘Pick and Mix’ concept – the customer can select from a number of options to create a Support Package tailored to their precise requirements, rather than have the rigidity of taking set services, some of which they may not need.
Comments OIPT’s Customer Support Sales Manager, Diane Stubbs, In formulating this new ‘pick and mix’ concept we are encouraging our customers to choose the support that suits them best. This will ensure excellent value support, coupled with the knowledge that customers’ systems are being maintained by highly skilled OIPT Field Engineers.