Maintel enables bespoke cloud packages for customers

ICON services include a broad portfolio of tailored cloud services which include COVID19: Remote Working Solutions, Unified Communications as a Service, Contact Centre as a Service, Managed Network Services, Mobile Device and Application Management and a Security as a Service solution. 

Channel partners will be able to: 

• Provide Microsoft Teams calling plans to any organisation: Maintel investment in carrier-grade multi-tenant infrastructure means partners can provide integrated solutions for customers. Our unique solution allows partners to define contention ratios.  
• Deliver ICON solutions to address specific customer challenges: By working with Maintel, channel partners can help their customers move towards the cloud and introduce flexibility and savings into their IT infrastructure, while shifting the responsibility for infrastructure management, support, upgrades and hosting to a cloud partner 
• Build their own unique solutions with ICON as the foundation: Maintel will work closely with partners to ensure that each partner proposition is unique. Each partner will also be able to wrap Maintel’s cyber security, customer experience, call centre and digital workplace solutions into services. Maintel is vendor agnostic so can help channel partners design bespoke offerings that aren’t confined by technology partners. 
• Reduce management and costs: The ICON services are provisioned from Maintel’s own datacentres and managed by specialist staff 24/7 to agreed SLAs. This helps reduce the amount of equipment needed to be managed by channel partners. This means that less infrastructure is needed, helping partners lower costs and dedicate more people to doing what matters most instead – focusing on transforming their customers' business.  

Maintel is recruiting cloud partners in the UK and managed services partners internationally. Maintel’s channel partners get the opportunity to own more of their customer’s estates, decrease costs by managing a single supplier and generate new revenue growth through managed services and transformation. Maintel also helps channel partners win and retain ICT business in line with their business strategy. 

Chris Bain, Partner Services Director at Maintel, said: “At Maintel, we understand that your customers need to see the value from your proposition, not a conduit to a vendor.  

“We are looking to work closely with our partners and help them deliver, ensuring that they can leverage our expertise and solutions to create services that plug gaps in their offerings, differentiate themselves from their competitors and increase share of wallet. Potential partners are encouraged to get in touch so that we can start conversations and begin building a truly unique offering.”