Artificial Intelligence

How AI is helping venues that have transitioned into vaccine sites

25th February 2021
Lanna Deamer

Satisfi Labs, the conversational AI platform for destinations and experiences, has announced the launch of its Vaccine Site Assistant to help venues leveraging their sites as vaccine centres, for free to anyone in need. The Assistant seamlessly manages questions related to their venue and informs visitors of rapidly-changing information in real time, directly on their website.

Informed by vaccine-related questions across 100 venues gathered on the Satisfi Labs platform, the Vaccine Site Assistant prioritises the most-asked questions. Built with a simple-guided flow for a frictionless experience, the Virtual Site Assistant informs site visitors of crucial information needed when planning a visit.

Through the Vaccine Site Assistant, newly transformed venues will be able to quickly adjust their answers in real time as circumstances evolve. Similar to the Satisfi Labs COVID-19 Assistant, venues can adjust answers directly in the chat container with the Answer Editor feature.

"During these unprecedented times, we understand how important it is for the venue community at large to be able to address pressing questions from vaccine recipients to ensure their safety," said Don White, CEO and Co-founder of Satisfi Labs. "The Vaccine Site Assistant will help any venue in need maintain highly communicative and responsive relationships with the public."

The Assistant can be quickly installed with a simple snippet code on a venue's website.

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