Artificial Intelligence

AI technology creates a calm workplace environment

23rd May 2019
Alex Lynn

It has been announced by Murata that KENKO technology, an innovative AI emotion monitoring solution created in a joint development between Murata and TEM is being rolled out to the Japanese market. KENKO is a cloud-based AI technology that integrates with different kinds of biometric sensors embedded in wearables and other IoT products.

The technology is laying the foundation for the next generation of artificial intelligence, artificial emotions. Synergising unique sensing methods with software learning capabilities creates intelligent mapping of the human emotional spectrum for a wide variety of user cases.

“With modern workplace culture becoming increasingly stressful, adding a new layer of mental-based analysis is already of essence,” said Michinori (Mitch) Nozaki, General Manager, Business Innovation and Incubation at Murata Europe.

Murata and startup company The Elegant Monkeys (‘TEM’, Tel Aviv, Israel) have teamed up with Mizuho Information & Research Institute (‘MHIR’ Tokyo, Japan) to provide the Japanese market with an innovative solution for generating corporate improvement and optimisation processes by using human emotions data to improve employment environments, employee satisfaction, wellbeing, and profitability.

Healthcare systems in Japan and worldwide are facing huge challenges. Healthcare expenditure has become higher than ever and is growing each year. In parallel, many modern workplaces are intensive and complicated environments to manage. They are facing challenges in terms of employee satisfaction, productivity, wellbeing and more. The current structure causes market inefficiency that has been acknowledged to be unsustainable in the long run.

Shiyo TAKEOKA, consultant at MHIR, explained: “While it was possible to obtain biometric data from wearable devices, meaningful analysis was difficult. KENKO Technology converts data into meaningful information such as emotions and stress”.

In order to deliver an optimal end-to-end solution, each company will provide its own unique experience, know-how and technology. The complete solution includes hardware wearable product for vital sign data collection; Cloud-based AI for processing the vital signs data into objective emotional load measurement; and a consulting service in HR and management fields to extract insights and generate improvement on the customer side.

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