Improved efficiency for companies using Connext DDS

RTI reconstructed their customer portal to ensure maximum value for companies. In addition to new content, the RTI Customer Portal has been re-engineered with a modern interface for improved content discovery, as well as new features that should take the ease of working with the software framework provider to a new level. 

This upgrade comprises the use of the RTI Connext family of products and services, all the way through to documentation, case management and customer support. Additionally, there is a full spectrum of upgrades available to improve Case Management. Many of the new features are based on actual customer feedback.

New and updated features:

• Flexible filtering of downloads and documentation: Faster navigation to specific content.
• Upgraded security: Even more secure sessions due to the elimination of cross-site cookies.
• Optimization for modern browsers: Superior browser performance for Chrome, Firefox, Safari or Edge, and better automatic display options.
• Simplified customer login: Only one credential for all accesses, even across multiple accounts, including the ability to view cases across multiple projects.
• Raised file size limit: Ability to attach files up to 2GB directly from the portal.
• Improved customer experience: All updates to a case, including emails and case comments, from one centralized location. Expanded comments functionality for copying colleagues on notes and messages, making it easier to keep key personnel in the loop.
• Faster global download speed: Increase in speed and ability to access downloads across multiple projects, all from the same location.