Analysis

Verigy Earns Top Ranking in VLSI Customer Satisfaction Survey

2nd June 2009
ES Admin
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Verigy announced today that the automated test equipment users have ranked it the number one test equipment supplier in the VLSI Research Inc 2009 Customer Satisfaction Survey. Verigy ranked first among the world’s 10 BEST Test Equipment suppliers, and was the highest-ranking ATE supplier in the category of Large Suppliers of Chip Making Equipment. This year marks the fourth consecutive year in which Verigy has ranked in the 10 BEST, and also achieved the highest rating among major multi-market ATE suppliers since the founding of Verigy.
We are extremely honored to earn these high marks for our products and services,” said Keith Barnes, Chairman, CEO and president, Verigy. “To be ranked as the top test equipment supplier underscores the commitment our company has made to deliver technical leadership and outstanding customer satisfaction.”

VLSI Research’s 10 BEST awards are presented annually to suppliers in the semiconductor manufacturing industry who achieve overall excellence with their customers,” said G. Dan Hutcheson, Chief Executive Officer, VLSI Research. Considering Verigy’s hard work in customer satisfaction, we were not surprised that the company earned the number one position among the world’s BEST Test Equipment suppliers. We have been very impressed with Verigy efforts and congratulate all the people there that worked so hard to have their customers rank them THE BEST in Test.”

The VLSI Research annual Customer Satisfaction Survey on Chip Making Equipment is the only publicly available opportunity for chip manufacturers to provide feedback on their suppliers. The '10 BEST' rankings award special recognition to the suppliers that are rated highest by their customers. The results for the 2009 rankings are based on the survey conducted in early 2009, and were drawn from a distribution of 35,726 questionnaires sent worldwide by email, and fax in six languages: English, Japanese, Korean, Traditional and Simplified Chinese, German and French. According to VLSI Research, the companies that responded to the customer satisfaction survey represented 95 percent of worldwide chip production.

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