AEC, part of the Rolls-Royce group, is one of Invotec’s largest customers and the awards reflect the achievement of Invotec’s Tamworth facility in recording a 100% delivery performance whilst meeting stringent quality targets over the course of 2012. In addition to the performance statistics however, Invotec was also praised by AEC for its agile approach to delivery and prioritisation, its structured approach to change control, its team-working on resolving customer issues, and the openness of its management systems.
Tim Tatton commented:
“We are delighted to have received these important awards from such a significant customer – through AEC, our products are flying in engines across the entire global aviation industry. Following on from our success in recently winning the SC21 Bronze Award and the MBDA Bronze Award, we now have a clear message for all of our customers. Invotec is an organisation committed to the continuous improvement necessary to meet the most exacting of customer requirements.”
Annette Rothwell, AEC’s Vice President Supply Chain, commented:
“Invotec is a worthy winner of these awards. They have been active participants in our Profit Through Partnership programme and demonstrated an exemplary performance throughout 2012 in terms of delivery, quality and support.”