Adapting to the new normal with tailored parking solutions

Over the past few months priorities have shifted, and many of RingGo’s partners are now considering new safeguards that will help to protect the wellbeing of both parking teams and users.

This includes reducing contact touchpoints, reducing the necessity for handling cash and coins, and providing tailored inclusive solutions for different types of users.

RingGo Retail

In collaboration with PayPoint, it launched RingGo Retail, an inclusive parking solution that offers drivers the option of paying for their parking, touch free, in a retail shop rather than having to pay at a machine. This solution is especially beneficial as local authorities and parking operators encourage motorists to use cashless, touch free options to help prevent further spread of COVID-19 as lockdown is eased. 

RingGo Retail is designed to aid social inclusion by allowing all drivers to pay for parking regardless of smartphone ownership as it offers motorists the option of paying to park via a nearby shop. The retailer enters the details of the parking session, after which motorists can pay touch free with a payment card or cash if they prefer.

The solution will be available for use nationwide in over 400 towns and cities at over 27,000 independent retail outlets. Each of RingGo’s local authority and private parking operators will have the option of using it as they wish.

Health Worker permit

Another solution that went live last month in collaboration with Westminster City Council is a Health Worker permit solution for the four NHS Health Trusts in Westminster. This bespoke permit solution allows approved NHS workers get a discount on parking.

Re-configuration of parking zones

All over the country, RingGo has been providing tailored signage, adjusting app experiences, increasing usage of cashless options and, in some areas, helping with removal of parking machines. Over the past few months, RingGo has worked to re-configure thousands of parking zones nationwide to display, via the RingGo app, helpful information about charging for parking, or in a few instances suspended parking. This was aimed at supporting councils and operators, and their customers, by providing instruction, guidance and advice on parking restrictions. 

With these new services RingGo adds a range of solutions to its existing portfolio of payment options in order to create tailored end-to-end solutions and further digitise parking payments. 

Peter O’Driscoll, RingGo’s CEO said: “As the country begins to reopen, our local authority and parking operator partners have been moving to touch free parking more than ever, but they are also conscious of making it accessible for all motorists. It is our mission to make this a reality. We’re working around the clock to help our partners implement these changes and inform the public of the benefits and ease of use.”