These factors have created a customer demand to which Steatite has reacted by establishing its installation service. The capability leverages Steatite Rugged Division’s experience and expertise in supporting computing requirements for harsh environments. As installations are generally required to be completed at the customer’s premises, Steatite’s service provides nationwide coverage.
Offering a single source for the supply of a semi-rugged or fully rugged computing solution plus the carefully planned installation and set-up of that solution ready for use, can greatly simplify matters for the customer with minimum disruption of their day-to-day operations. A full vehicle installation can be complex and may encompass a pre-installation survey to understand customer requirements for the positioning of hardware. Docking and mounting arrangements and sometimes the need for peripheral devices such as printers and antennae may also need to be considered at this stage.
Commenting on the availability of the installation service for its customers, Russell Cartwright, Business Manager, Steatite Rugged Division said: “Using our deep understanding of the demands placed on computing solutions in difficult operating conditions to offer an in-vehicle installation service is a logical development for us, one that can truly benefit our customers. A carefully planned and executed installation can minimise customer ‘down-time’ whilst also giving a highly reliable solution that can provide long-term, trouble-free operation.”