AI and web-enabling frameworks to be showcased at Aviation Festival

Already used by some of the global travel industry giants, TravelBox Surf is a web-enabling tool kit with a customisable widget framework and enhanced cache technology for superfast online search. The multi-device solution also enables product aggregation at point of sale, personalised displays, natural language search and sophisticated configuration tools. Surf also includes a 'Manage My Booking' portal that enables customer self-service for actions such as upselling, amendments and payments.

FLAIR, meanwhile, is a newly launched Artificial Intelligence (AI) product framework that brings together all the innovative initiatives coming out of CodeGen’s research and development department. Underpinned by a semantic knowledge base that uses sophisticated information extraction to mine online data, FLAIR helps travel operators leverage every byte of data to uncover insights - from customer feedback and client profiles to competitor price comparisons - that can be used to personalise product offerings and increase conversion rates.

Both TravelBox Surf and FLAIR embody CodeGen’s ongoing commitment to research and development and have been designed to integrate seamlessly with its signature, reservation platform, TravelBox.

Mark Melzack, Senior Sales Manager, CodeGen, said: “With over 120 global airlines due to be represented at this year’s Aviation Festival, the two-day event is the ideal opportunity to showcase our revolutionary range of AI-led travel technology software solutions. We’re looking forward to helping the festival’s international visitors understand how the intelligent innovation behind both of our new products could greatly enhance the way they do business.”

Visit CodeGen on stand 96 at the Aviation Festival 2017, to be held at London’s Business Design Centre from 7th-8th September 2017.