Ecliptek Enhances Automated Solution to Address Competitors' Shortages and Long Lead Times

Ecliptek's system evaluates competitors' items for cross compatibility first. If there is a difference in a critical parameter which precludes a cross from being established, the system now records those differences and displays them in the search results. This enhancement strengthens customers' ability to quickly evaluate the importance of any variations to their specific application. If the visitor wishes to share any cross results with a colleague for collaboration, a new Email this page link has been added.

Clicking on the Ecliptek part number in the search results will display inventory as well as links to generate a quote, request samples, generate RoHS and IPC documents and view the frequency industry's only configuration specific data sheets.

As we continue to see our industry recover, Ecliptek is in the unique position of being able to instantly offer inventory solutions based on any one of millions of competitor part numbers, proclaimed Robert Zarrow, Ecliptek Vice President of Sales. Since its inception, the cross reference tool has afforded innumerable customers the ability to successfully locate available Ecliptek products.

While not feasible for Ecliptek to include all competitors' part numbers, the company has provided a streamlined online request to cross competitor part numbers that are not already in the system. Ecliptek will respond to the automated New Cross Reference Requests within one business day, while simultaneously updating the cross database.

We are convinced that Ecliptek offers the fastest and most efficient way to find frequency control products, Zarrow said. Ecliptek is determined to remain at the forefront of customer service by developing the web based tools our customers require to quickly retrieve accurate, comprehensive information while maintaining our ease of doing business legacy.