of Priest’s initial goals are to increase international sales through distribution partnerships with companies selling related products with close customer cross-over in areas such as single board computers, industrial computers, panel PCs, industrial control equipment, signal conditioning and SCADA systems. Companies with a strong technical sales and marketing presence are valued Sealevel partners.
According to Priest, “The key to our success is transparency. Sealevel provides complete access to sales, marketing, technical support and engineering. In return, our partners must be open, honest and continually assessing and improving the distribution process.”
The international partners, known as SeaPARTNERS, are part of an exclusive worldwide group who have earned the right to distribute Sealevel products. For their expertise and dedication, Sealevel guarantees top-quality products, full service support and online access to everything our partners need for success.
Charlie McKenzie, who has been part of Sealevel’s international sales division since 2006, will lead the team’s customer service initiatives. He notes that his responsibilities include ensuring that all Sealevel customers, both domestic and international, are completely satisfied with their Sealevel transactions and interactions.
To increase partner satisfaction, Sealevel’s international sales division will launch an online portal developed for international partners in 2010. The portal will provide access to project registration, pricing, marketing collateral, shipping estimates, sales forecasts and achievements, RMA requests and e-training. In addition, sales sites with location-specific languages and partner contacts will be available to international customers.